No Products in the Cart
FAQ for Cluster mailboxes
Question: Are cluster mailbox USPS approved?
Answer: Yes, cluster mailboxes are approved by the USPS postal service.
Question: Are cluster mailboxes configurable?
Answer: Unfortunately, cluster mailboxes are not configurable.
They come in 4, 8, 12, 13 & 16 doors.
Question: I need mailboxes for 17, 18, 19 or 20 units. Do you have a box that is bigger than 16?
Answer: No, the 16 unit cluster mailbox is the largest CBU available.
Question: How many parcel boxes does the USPS require?
Answer: The USPS requires 1 parcel box for every 5 tenant doors. If you need additional parcel boxes you can look at model 1590-T1 or 1590-T2.
Question: Do the locks & keys come installed with the mailbox?
Answer: Yes, all cluster mailboxes come with the locks installed and 3 keys per lock.
Question: Does the mailbox come with the master lock for the USPS installed?
Answer: No, the master lock is supplied by the post office. We do NOT have access to their master lock.
Question: Is CBU & cluster mailboxes the same thing?
Answer: Yes
Question: What does Type I, Type II, Type III, Type IV, Type V, Type VI Mean?
Answer: The type is just the type of mailbox.
Type I has 8 tenant doors & 2 parcel boxes.
Type II has 12 tenant doors & 1 parcel box.
Type III has 16 tenant doors & 2 parcel boxes.
Type IV has 13 Oversized tenant doors & 1 parcel box.
Type V has 4 oversized tenant doors & 2 parcel boxes.
Type VI has 8 tenant doors & 4 parcel boxes.
Question: Are cluster mailboxes ADA compliant?
Answer: The type I has 2 ADA boxes, type II has 6 ADA boxes, type III has 10 ADA boxes, type IV has 9 ADA boxes, type V has 2 ADA boxes, type VI has 5 ADA boxes.
Question: Are cluster mailbox waterproof?
Answer: Yes, they are fully waterproof & can be used outdoors.
Question: Do I need to buy the decorative accessories or are they optional?
Answer: The decorative accessories are optional & are only there to enhance the look.
Question: Can we get a shop drawing for our specific project?
Answer: Of course! You can send us an email or give us a call. info@mailboxusa.com
Question: Are all the colors the same price?
Answer: Yes.
Question: Are these made in the USA?
Answer: Yes, all mailboxes are manufactured in Manhattan, KS or Los Angeles, CA.
Question: Do you ship these mailboxes with UPS, Fedex or does it come on a truck?
Answer: All cluster mailboxes are shipped freight.
Question: Do you ship nationwide?
Answer: Yes, we ship all across the country.